Safest People, Safest Places

Privacy Policy & Legal Information

Legal information

This page contains legal information pertaining to the use of the County Durham and Darlington Fire and Rescue Service website.

Copyright

This website contains text and images (content) which is copyright protected by County Durham and Darlington Fire and Rescue Service, all rights are reserved. Please note that it is unlawful to duplicate or distribute any element of this site, except as detailed below:

You may use the content contained in this website for reproduction in connection with presentations, reports, printed material, and other similar uses which are publicly distributed or displayed free of charge, including advertisements, posters, catalogues, brochures, leaflets. You may also publicly display or demonstrate the website in unaltered form on a computer.

You may not resell, sub-license or distribute any of the content in any form. Neither may you include the content in any materials that are offered for sale, except in the case of advertisements with publications for which a cover price is payable.

You may not modify, distort, mutilate or alter the content. Nor may you use it in any manner which could be interpreted as suggesting the endorsement or association of any product or service in connection with pornographic, illegal or immoral materials or purposes.

You may not copy or adapt the code used to create this website. Nor may you attempt to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the website.

Please credit any content used from this site describing the associated copyright holder. Should you require further copyright information on a particular aspect of this site please contact us for further details.

The Service Logo

The County Durham and Darlington Fire and Rescue Service logo is available for use on publicity material produced by members of CDDFRS, and to other organisations who request permission. A small 'web-ready' version of the logo is available by request, on our page about linking to the CDDFRS website.

Disclaimer

This website is owned by the County Durham and Darlington Fire and Rescue Service and links to a wide range of information and services.

Please note that links to other sites are monitored but we cannot be held responsible for information contained in other sites. We provide the links for your own convenience and do not endorse the content. Please refer to individual websites for more information on their own legal statements.

Every effort is made to ensure that all the material on this site is up to date and accurate. However, County Durham and Darlington Fire and Rescue Service does not guarantee the accuracy, reliability, completeness, or timeliness of this website or the content. Changes are periodically made to the website and may be made at any time. We cannot accept any liability, nor in any other way be held responsible, for any damage, disruption or corruption of any user's computer software, hardware or network which may arise as a result of the viewing of this website or its contents.

Although County Durham and Darlington Fire and Rescue Service aims to provide constant, uninterrupted access to this website, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.

Unless stated otherwise (for example; that you are viewing information over a secure connection) information transmitted over the internet is not secure and we cannot accept responsibility for misuse of information intercepted in this way.

County Durham and Darlington Fire and Rescue Service does not claim ownership of content submitted or made available to the publicly accessible areas on the website. i.e. those areas on the website accessible to the general public. (for example; message boards, postings, etc) Although County Durham and Darlington Fire and Rescue Service takes reasonable care to ensure that inappropriate material is not published, and once alerted to such material will take steps to resolve the situation, County Durham and Darlington Fire and Rescue Service assumes no responsibility or liability arising from the content of any publicly accessible areas nor for any error or omission contained in any information published by users in these areas.

Privacy

Information which you send to County Durham and Darlington Fire and Rescue Service through this website, either by email or through electronic forms, will be treated as follows:

We will keep information no longer than we reasonably believe is necessary.

We will use information only for the purpose for which you sent it.

We may use information for statistical analysis but in such a way that your identity will not be involved.

You will not receive unsolicited paper or electronic mail from us as a result of using an electronic form unless we explicitly ask for and get your permission. We will not pass on your email address or any of your personal details to other organisations.

Unless stated otherwise (for example; that you are viewing information over a secure connection) information transmitted over the internet is not secure and we cannot accept responsibility for misuse of information intercepted in this way.

All emails and any associated attachments received by County Durham and Darlington Fire and Rescue Service will be electronically intercepted and examined for viruses etc. This is purely routine and any delay will be kept to a minimum.

If you are under 16

Please get permission from a parent or guardian before using our website. We advise that you never reveal any personal information about yourself or anyone else (for example; your home address, telephone or email details).

NHS Exeter Health Data

NHS England, the Royal College of General Practitioners, and Fire and Rescue Services (FRS) in England work together to share information (where relevant, proportionate and necessary) to allow fire service personnel to undertake home safety assessments for those who would benefit from a visit.

The majority of fire deaths in the UK occur amongst the elderly population. However older people are most vulnerable to fire and a number of other risks.  A home visit from the FRS is proven to make them safer and can reduce risk significantly.

In one area of the United Kingdom where this work has been piloted since 2007, there has been a significant reduction in fire deaths and injuries which has developed into a current trend well below the national average. So we know this work can save many lives.

The FRS and NHS will continue to work together in the future to ensure the visits undertaken by the FRS are effective in helping make people safe and well.

 

Terms/Conditions

Intellectual property

The names, images and logos identifying this website, are proprietary marks of County Durham and Darlington Fire and Rescue Service.

It is not permitted to copy any material from the website without prior written or emailed approval.

Hyperlinking to this website

You do not have to ask permission to link directly to pages hosted on this site but you must not directly deep link to non html documents such as PDF, PowerPoint, Word, Excel, txt or rtf files.

However, we do not permit our pages to be loaded into frames on your site, our pages must load into the user's entire window.

If you do link to us, we request that our page loads into a new browser window with all standards menu and button present to the user.

Hyperlinking to external websites

We are not responsible for the content or reliability of the linked websites and listing should not be taken as endorsement of any kind.

It is not guaranteed that these links will work all of the time but we will endeavor to rectify any recurring problems

If you feel a link on this site to any external websites is inaccurate or misleading, please contact us and we will investigate any alteration we believe may be needed.

Virus / Trojans / Spyware protection

We will make every effort to check and test material at all stages of production but we advise that it is always wise for you to run an anti-virus program on all material downloaded from the Internet.

We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

How We use Cookies

We do not use cookies on this website for the collection of personal data, however temporary cookies are used by the website statistics package to log you into the system, also on the Quick Poll so that you can only vote once, and on our exit survey. If you have any queries about this please contact us for help and advice.

This policy applies to the County Durham and Darlington Fire and Rescue Service website but not to sites to which we provide links.

We do not use cookies for collecting personal information from the site other than if needed for accessibility purposes. We will not collect any information about you except that required for the operation of the website.

Unless stated otherwise (i.e. that you are viewing information over a secure connection) information transmitted over the internet is not secure and we cannot accept responsibity for misuse of information intercepted in this way.

This policy applies to the County Durham and Darlington Fire and Rescue Service website but not to sites to which we provide links.

Please Note: County Durham and Darlington Fire and Rescue Service use of Google Analytics, more information on Google's Analytics can be found here. Information on cookies can be found here.

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