Keep You and Your Loved Ones Safe
Home Fire Safety Visit Request
We encourage all households to have a home fire safety visit with our service; your safety is our priority.
During a home fire safety visit staff from your local fire station come to your home to chat about how to keep you and your family safe from fire. This includes checking you have working smoke alarms to using electrical items and planning a safe escape in an emergency.
Referrals for home fire safety visits continue to be welcomed from our partners, via the usual routes.
If you would like a home fire safety visit, please call us on 0345 223 4221. This is covered Monday to Friday 08:30-16:30, if calling outside of these hours please press option 2 and leave a message containing your name and telephone number and we will return your call when back in the office.
Home Fire Safety Visit Form
Please complete the form here
Throughout the form whilst completing, safety advice is given in response to answers provided. The form takes approximately 15 minutes to complete.
Once submitted the level of risk will determine the level of response from CDDFRS and if necessary or requested a Home Fire Safety visit will be arranged which will allow us to visit, provide smoke alarms if needed and offer home safety advice and what to do in the event of a fire advice.
If you are a professional and would like to make a referral for a service user, please complete our partner referral form. This form can be found here. Partner/Professional Referrals and Training | County Durham and Darlington Fire and Rescue Service (ddfire.gov.uk) We ask our partners to fill in the referral form as this obtains additional details to the online form above and assists the visit to be allocated to the appropriate team. If you are unsure about which referral to make, please call 0345 223 4221 and we are happy to discuss this further.
Take a look at our short Home Fire Safety video with advice on making you and your family safer in your home
Watch our short video which will show you the potential risks in your home and give some valuable advice on what you should do to keep your home and families safe.
If you or someone you know is hearing impaired and might not hear a smoke alarm sound when sleeping, sensory loss smoke alarms could help keep you safe. These are provided by the social care teams in the local council.
Durham Social Care 03000-267979
Darlington Social Care 01325-406111