Comments, compliments and complaints
If you would like to get in touch with a comment, compliment or complaint please complete our online form using this link:
Comments,compliments,complaints form
You can find more details on the website page using this link:
The headquarters address and contact information is:
County Durham and Darlington Fire and Rescue Service Headquarters
Belmont Business Park
Durham, DH1 1TW
Tel: 0345 305 8383
Email: ServiceHQ@ddfire.gov.uk
For media enquires please contact comms@ddfire.gov.uk
Emails are not monitored 24/7 and may be blocked by our security filters, please call for assistance if you do not receive a reply.
HQ Opening Times:
8.30am-5.00pm Monday -Thursday
8.30am-4.30pm Friday
Directions
Find us on what3words
From the A1(M)
Exit A1(M) at Junctions 62 signposted Sunderland / Durham A690 / Consett A691. At the roundabout, take the exit heading west signposted Durham A690 / Consett A691. Leave the A690 at the first exit signposted Belmont / Dragonville / Karting Centre. At the junction turn left, signposted Belmont Dragonville. At the traffic lights turn left, sign posted Belmont Business Park, Belmont Industrial Estate. Continue for 200 metres, turn right at the junction into Belmont Business Park. Continue for 300 metres to the end of the road where our headquarters are located.
Distance from:
Durham Railway Station: 2.6 miles / 4.2 km
Newcastle Airport: 24 miles / 38.5 km
Durham Tees Valley Airport: 26 miles / 42km
In an emergency dial 999
Technical Services Centre at Bowburn
Bowburn Industrial Estate South
Bowburn, Co Durham
DH6 5AD
Training Centre at Bowburn
Bowburn Industrial Estate South
Bowburn, Co Durham
DH6 5AD
Main Reception Tel: 0191 377 7960
Directions to the Training Centre at Bowburn [PDF]
The Training Centre Visitor Guide.pdf for Bowburn training centre provides driving instructions and other useful information.
Links to Station Contact Information
- Barnard Castle Fire Station
- Bishop Auckland Community Fire Station
- Consett Community Fire Station
- Crook Fire Station
- Darlington Community Fire Station
- Durham Fire Station
- High Handenhold Fire Station
- Middleton-in-Teesdale Fire Station
- Newton Aycliffe Fire Station
- Peterlee Fire Station
- Seaham Fire Station
- Sedgefield Fire Station
- Spennymoor Community Fire Station
- Stanhope Fire Station
- Wheatley Hill Fire Station