Our Service Response Standard:
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We will attend Accidental Dwelling Fires within 8 minutes on 70% of occasions
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We will attend Non Domestic Fires within 9 minutes on 70% of occasions
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We will attend Road Traffic Collisions within 10 minutes on 70% of occasions
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We will receive 90% of our emergency calls and mobilise resources within 90 seconds
These are measured through quarterly performance reports which are published under the performance section.