Emergency Response

Our Service Response Standard:

  • We will attend Accidental Dwelling Fires within 8 minutes on 70% of occasions

  • We will attend Non Domestic Fires within 9 minutes on 70% of occasions

  • We will attend Road Traffic Collisions within 10 minutes on 70% of occasions

  • We will receive 90% of our emergency calls and mobilise resources within 90 seconds
     

These are measured through quarterly performance reports which are published under the performance section.

Statistics for the Control Room mobilising appliances: