On-call firefighters play a crucial role in today’s Fire and Rescue Service, providing emergency coverage for over 90% of the UK. In County Durham and Darlington, they comprise approximately 53% of the operational workforce, ensuring vital support across the region. The area is served by 15 fire stations, 13 of which rely on On-call firefighters to maintain emergency response capabilities.
When called to an emergency, On-call firefighters respond to a wide range of incidents, from major and minor emergencies, including road, rail, and air collisions, to floods, chemical spills, and rescues from confined spaces such as lifts. Their ability to adapt quickly and work effectively under pressure is essential to ensuring public safety.
Beyond emergency response, firefighters actively engage with their communities through fire prevention and education initiatives. They conduct school visits, support community groups, install smoke alarms in homes, and provide essential fire safety advice to homeowners. These responsibilities require strong communication skills and regular interaction with diverse community groups, reinforcing their role as trusted public safety professionals.